Terms of service

Libriem Supplies – Terms of Service

Last updated: 9 October 2026

Welcome to Libriem Supplies. By using our website or placing an order, you agree to these Terms of Service, subject to your statutory consumer rights.

1. About Us

Libriem Supplies is a UK-based online retailer offering new and pre-loved clothing, accessories, homeware, toys, technology products and other consumer goods.

For enquiries, contact libriemsupplies@outlook.com.

Our full business identity and contact details are provided on our Contact Information page.

2. Products and Descriptions

We aim to provide accurate product descriptions, photographs, prices and availability information.

Some products are pre-loved, clearance or limited-stock items. Any known material imperfections or signs of previous use will be described where appropriate.

Colours may vary slightly depending on your device's display.

Nothing in these terms affects your rights where goods are faulty or not as described.

3. Pricing and Payments

All prices are displayed in pounds sterling (GBP).

Delivery charges and any applicable taxes will be displayed before you confirm your purchase.

Payment must be completed through an accepted checkout payment method.

If an obvious pricing or listing error is identified before an order is accepted, we may contact you to offer the correct price or cancel the order and refund any payment received.

4. Orders and Availability

Submitting an order does not automatically guarantee acceptance.

An order becomes binding when we confirm acceptance, normally through a dispatch confirmation, unless otherwise expressly stated.

If an item is unavailable, we will contact you and arrange a refund where appropriate.

5. Shipping and Delivery

We currently offer delivery within the United Kingdom.

Available shipping options, charges and estimated delivery times are displayed during checkout and explained in our Shipping Policy.

We aim to dispatch orders promptly. Where delivery cannot be completed within an agreed timeframe, your rights under applicable consumer law remain protected.

6. Returns, Cancellations and Refunds

Eligible online purchases are subject to statutory cancellation rights.

Please refer to our Return & Refund Policy for instructions on cancelling an order, returning products and requesting refunds.

Nothing in these terms excludes or restricts your rights under the Consumer Rights Act 2015 or other applicable legislation.

7. Product Use